Training Assessors
The highest-return intervention available to most organisations, and the one most often skipped. What a half-day should cover.
Running it
Calibration is the highest-return hour available to most organisations, and almost nobody spends it.
6 notes in this section
Calibration Between Assessors
Two people scoring the same thing differently is the commonest defect in assessment. How to measure it and narrow it.
Recording Decisions
What to write down, why it matters beyond compliance, and the form that is useful a year later.
Candidate Communication
What to tell candidates and when. The cheapest improvement available to most processes and the most consistently requested.
Giving Feedback
The most requested thing candidates do not get. What to say, what to avoid, and how to keep it to five minutes.
When an Assessment Goes Wrong
Technical failures, leaked exercises, an assessor behaving badly. What to do in the first day, and what to do about the affected candidates.
Start here
Independent guidance on skills assessment, selection design and fair hiring practice. External tools are included for practical comparison; evidence from the job remains the basis for decisions.